TELEMARKETERS at Intelcia
Intelcia offers a global Onshore-Nearshore-Offshore offer and several services with a value-added partner approach. Intelcia has in particular developed expertise in several areas: commercial BPO (business process outsourcing), proactive management of customer relations, etc.
Job Description
The Teleactor’s main mission is to carry out distance selling, file qualification, prospecting, surveys, order taking, making appointments, market research, etc., in transmission or reception of calls with customers or prospects.
Before taking charge of his mission, complete training is provided to prepare him for the responsibilities that will be entrusted to him.
Required profile
Minimum BAC +2 in communication, marketing, sales, accounting…etc
Perfect mastery of the French language, with good fluency both orally and in writing.
Commercial techniques and arguments
Good active listening skills
Mastery of telephone marketing techniques
Excellent customer approach and strong ability to convince.
Ability to manage stress
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