ASSISTANT IT
Posted: July 1, 2022
Location: YAOUNDE
Category: Information Technology & Services
Job type: Full Time
Douala, June 30, 2022 RECRUITMENT The ARNO Group is recruiting for the needs of its services: 01 IT ASSISTANT.
Location of the position: Yaoundé
MISSIONS
Under the authority of the IT Manager, the IT Assistant (M/F) has the following main missions:
• The installation and updating of users' workstations and peripherals.
• Advice and assistance to users in the current practice of office tools and business applications.
• Maintenance of the inventory of computer equipment. ACTIVITIES
• Diagnose hardware or software malfunctions.
• Provide support to users in the resolution of malfunctions.
• Anticipate possible breakdowns and take appropriate action.
• Install and update software.
• Install computer equipment (PCs, printers, routers, phones, etc.).
• Manage the stocks of consumables.
• Constantly monitor the evolution of computer equipment.
• Participates in infrastructure deployment projects.
• Ensure the follow-up of the work of the service providers.
• Maintains computer equipment.
• Conduct a constant technological watch.
PROFILE
• Minimum Bac + 2 in computer science.
• Have at least 2 years of professional experience in a similar position.
• Good level of English. Skills required
• Broad knowledge of information systems.
• Good command of cisco, Mikrotik, Fortinet and Checkpoint routers and firewalls.
• Perfect command of Microsoft Office and Windows environments.
• Knowledge of applications and technologies used in the company (Oracle, SQL Server among others).
• Mastery of safety standards and current global security risks.
QUALITY REQUIRED FOR THE POSITION
• Sense of anticipation to implement innovative solutions.
• Adaptability because the IT sector is always evolving and a technological watch is essential to keep the information system in working order and optimize it.
• Relational qualities and sense of listening in his functional and hierarchical relationships.
• Ability to negotiate with service providers (obtain the product or service offering the best value for money for the company).
• Pedagogy (ability to explain changes related to new IT projects).
APPLICATION FILE:
CV and cover letter to be sent to the email address rh@groupearno.com with the subject: "IT Assistant (M/F)" Deadline for the admissibility of application files: 07/07/2022.
Only shortlisted candidates will be invited. NB: Female applications are strongly encouraged.
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