01 Collection Assistant
Posted : 14 September, 2022
Location : Douala, Cameroon
Category : Banking and Finance, Business Law, Criminal Law
Job type : Full Time
Banque Atlantique is recruiting 01 Collection Assistant
MAIN MISSION
Collect debts due from the bank from defaulting customers in compliance with the rules in force
QUALIFICATIONS AND EXPERIENCE
- Bac+3 in Banking and Finance, Business Law, Criminal Law, or any related field
- Minimum of three (03) years of experience in a similar position
- Bilingualism (French-English) would be an asset
MAIN ACTIVITIES
Customer account management
- Identify and maintain debtor files (contact, address changes, etc.)
- Monitor doubtful off-balance sheet commitments and carry out related actions (telephone calls, notice of delay, reminder letters, etc.)
- Compile overdue accounts reports and report defaulted payments to credit reporting agencies
Participation in litigation actions
- Consolidate late payments into a customer file
- Investigate and resolve complaints regarding failed debt collection attempts
- Negotiate moratoriums / protocols with the client
- Transmit invitations to the contradictory closure of the account balance and legal account closure
- Prepare case transfer memos to Litigation
- Continuously collaborate with external partners (bailiff, lawyer, expert, detective, etc.) with a view to compiling litigation files
REQUIRED SKILLS
- Good knowledge of the banking sector
- Good knowledge of business law and litigation
- Mastery of negotiation techniques applied to recovery
- Mastery of verbal and written communication techniques
- Proficiency in Microsoft Office suite (Excel, Word, PowerPoint)
- Integrity
- Team spirit
- Organization and rigor
- Ability to work under pressure
- Interpersonal skills
HOW TO APPLY?
Send your curriculum vitae to rh.recrutement@banqueatlantique.net specifying in the subject: "Collection Assistant"
LOCATION: Douala .
DEADLINE: Wednesday, September 21, 2022
N.B: 3 weeks after this date, if you have not been contacted, please consider your application unsuccessful.
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