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01 Collection Assistant Douala, Cameroon

 

01 Collection Assistant

Posted : 14 September, 2022
Location : Douala, Cameroon
Category : Banking and Finance, Business Law, Criminal Law
Job type : Full Time


Banque Atlantique is recruiting 01 Collection Assistant

MAIN MISSION

 Collect debts due from the bank from defaulting customers in compliance with the rules in force

QUALIFICATIONS AND EXPERIENCE 

  • Bac+3 in Banking and Finance, Business Law, Criminal Law, or any related field
  • Minimum of three (03) years of experience in a similar position 
  • Bilingualism (French-English) would be an asset

MAIN ACTIVITIES 

Customer account management 

    • Identify and maintain debtor files (contact, address changes, etc.) 
    • Monitor doubtful off-balance sheet commitments and carry out related actions (telephone calls, notice of delay, reminder letters, etc.) 
    • Compile overdue accounts reports and report defaulted payments to credit reporting agencies 

Participation in litigation actions 

      • Consolidate late payments into a customer file
      • Investigate and resolve complaints regarding failed debt collection attempts
      • Negotiate moratoriums / protocols with the client 
      • Transmit invitations to the contradictory closure of the account balance and legal account closure 
      • Prepare case transfer memos to Litigation
      • Continuously collaborate with external partners (bailiff, lawyer, expert, detective, etc.) with a view to compiling litigation files

REQUIRED SKILLS 

      • Good knowledge of the banking sector
      • Good knowledge of business law and litigation 
      • Mastery of negotiation techniques applied to recovery 
      • Mastery of verbal and written communication techniques 
      • Proficiency in Microsoft Office suite (Excel, Word, PowerPoint) 
      • Integrity 
      • Team spirit 
      • Organization and rigor
      • Ability to work under pressure 
      • Interpersonal skills

 HOW TO APPLY?

Send your curriculum vitae to rh.recrutement@banqueatlantique.net specifying in the subject: "Collection Assistant"

LOCATION: Douala .

DEADLINE: Wednesday, September 21, 2022

N.B: 3 weeks after this date, if you have not been contacted, please consider your application unsuccessful.
















Coach Ndangoh George Gabila

International Certified Career Coach and Recruitment Consultant in June 2021 and have successfully coached over 200 job seekers with 50 working both in national and international companies in Cameroon, Uganda, Nigeria, Finland and the United Kingdom.


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Ndangoh George Gabila

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