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Psychosocial Retention Workers (Retention PSWs) (18) Yaounde, Bertoua, Ebolowa, Bamenda, Garoua, Cameroon

 

Psychosocial Retention Workers (Retention PSWs) (18)

Posted: September 14, 2022
Location: Yaounde, Bertoua, Ebolowa, Bamenda, Garoua, Cameroon
Category: Health
Job type: Full Time

-Psychosocial Retention Workers (Retention PSWs) (18)


Duty Stations:


- Yaoundé: Military Hospital(05); infirmary BQG(01)
- Bertoua : Military Medical Center(03)
- Ebolowa : Military Medical Center(01)
- Douala : Military Hospital(6)
- Bamenda : Military Medical Center (01)
- Garoua : Military Hospital (01)


Tasks and responsibilities:


- Reception and orientation of customers within the department;
- Ensure the triage and archiving of patient records in their respective cohorts;
- Take the vital parameters of all clients at each visit to the clinic;
- Update the customer's address at each appointment (telephone contacts and residence);
- Draw up cartographic indices of all clients of their cohorts;
- Propose ICT to generate sexual contact to clients who have never received ICT in their cohort;
- Ensure that the files of all clients include the updated VL results, the evaluation of compliance;
- Transcribe VL results on clinical follow-up forms into patient records;
- Perform an assessment of adherence by pill counting at each physical visit and by telehealth, and document it
in clients' medical records;
- Follow up with customers remotely to remind them of medication renewal appointments and VL tests;
- Carry out individual and group education sessions;
- Conduct at least one telephone conversation to strengthen the customer-supplier relationship with each client between two physical visits
to the clinic;
- Ensure that all clients in their cohort have telephone contacts from the PSW and the OSS psychosocial nurse;
- Carry out home visits approved by the site manager/zone coordinator;
- Update appointment and follow-up records daily;
- Identify and follow daily all customers who do not respect their appointments using the tools in place;
- Ensure proper handling of the registers made available to you;
- Send daily and weekly activity reports to the M&E Supervisor, Retention Supervisor and Regional Technical Coordinator
;
- Be open and committed to following supervisors' instructions and advice and align with innovations.
NB: Perform any other task that the client, the head doctor or the head of department deems useful for the proper functioning of the service or
health structure.


Professional Qualifications/Requirements:


- Holds a degree in nursing or a health-related field with at least three years of experience in providing
HIV services (counselling and testing services), working primarily with military personnel with demonstrated results;
- Good knowledge of HIV management in Cameroon (This will be tested).
- Good counselling skills (good communication, reporting, active listening, problem
solving, empathy, open-mindedness and self-awareness);
- Ability to communicate in French, English and local languages;
- Ability to establish a solid therapeutic relationship with the client;
- Ability to work in a multicultural environment.

NB: Only shortlisted Candidates will be contacted.
How to apply: Send CVs and cover letter to
the application link or recrutement@intelhrc.com with the topic "APS"
















Coach Ndangoh George Gabila

International Certified Career Coach and Recruitment Consultant in June 2021 and have successfully coached over 200 job seekers with 50 working both in national and international companies in Cameroon, Uganda, Nigeria, Finland and the United Kingdom.


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