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Senior Account Manager Yaoundé, Douala, Bangangté, Bafoussam, Cameroon

 

Senior Account Manager

Posted : 15 November, 2022
Location : Yaoundé, Douala, Bangangté, Bafoussam, Cameroon
Category : Customer Service
Job type : Full Time


RECRUITMENT ANNOUNCEMENT

Company: FOCEP S.A

Job title: Senior Account Manager.

Place of function: Yaoundé, Douala, Bangangté, Bafoussam.

Type of contract: Permanent contract (CDI).


We are a major player in the Cameroonian economic landscape in the microfinance sector. Our company is positioned in the microfinance market among the leaders thanks to a strong experience in financial services and the quality of its human resources.

YOUR MISSION

The Account Manager is responsible for the development of a customer portfolio, the implementation of monitoring and the recovery of credits. He/she will be responsible for:

Prospect and develop your customer portfolio.

  • Prospect new customers on the market (VSEs, SMEs, Individuals, Cooperatives / GIC);
  • Develop your portfolio in terms of credits and resources.

Manage customers and prospects in an agency.

  • Turn prospects into customers;
  • Proceed with the opening of an account after verification of the conformity of the documents provided and compliance with the rules and procedures;
  • Receive and expedite the various credit files in your portfolio.

Ensure the assembly and follow-up of credit files.

  • Analyze the client's requests in order to present the file to the agency's credit committee;
  • Accompany clients in order to guide them for the loan disbursement procedure;
  • Conduct visits before each due date, compliance with repayment dates and good credit management by customers.

Ensure customer follow-up and collection reminders.

  • Control the portfolio at risk;
  • Carry out a control of the use of the credit granted;
  • Conduct routine visits and provide advice;
  • Organize customer sales reminders, and the recovery of unpaid invoices.

YOUR PROFILE

  • You hold a BAC + 4/5 in banking and finance, accounting-management control, management, marketing-commerce-sales.
  • You have at least 5 years' proven professional experience in the microfinance sector and as an account manager.
  • You have a mastery of the use of computer tools, Ms Office software (word, excel, etc.), NETSOFT, PERFECT.
  • You have a strong writing and relational skills, a spirit of synthesis, a great capacity for analysis.

THE MOST OF THE OFFER

You will benefit from the advantage of a healthy and professional working environment, advanced technology in processes, an enriching candidate experience through exchanges with experts in the microfinance sector.

YOU ARE INTERESTED IN THIS OFFER

Send us your CV and cover letter to the following address: rh@focep.cm specifying in the subject line the title of the position "Senior Account Manager" no later than December 15, 2022


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